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Eileen Serra

CEO, Chase Card Services, JPMorgan Chase

CEO, Chase Card Services, JPMorgan Chase

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Eileen Serra Biography

Eileen Serra spends a lot of her time trying to make JPMorgan Chase's 63 million credit card accounts as secure as possible.

Over the last two years, the banking industry has been hit by a series of data breaches, including a major attack on Chase in 2014. Its credit card division, led by Serra since August 2012, has emerged as an industry leader in efforts to better protect customers' personal information.

Serra, a former executive at Merrill Lynch and American Express, is of the opinion that there isn't one overarching solution to fraud prevention. So under her leadership, Chase Card Services has rolled out an overlapping set of initiatives designed to keep customer information safe, both in retail stores and online.

Chase was one of the inaugural card issuers participating in Apple Pay, which launched in October 2014 and marked a key step forward in payment security. Apple Pay uses tokenization technology to protect the 16-digit credit card number during the checkout process.

Separately, Chase Card Services has invested in tokenization technology for online and mobile payments. And it has issued more than 20 million chip-enabled cards over the last year; those cards should help reduce fraud at brick-and-mortar retailers.

Serra is the only female chief executive at any of the six largest credit card issuers. Her extracurricular activities include several focused on helping women. She is heavily involved in a Chase program for female employees who want to build their leadership skills. She also recently joined the board of the Women's Refugee Commission, which is dedicated to improving the lives of women and girls who have been forced to flee their homes.

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FAQs on booking Eileen Serra

  • How do I book Eileen Serra to speak at my event?

    Our experienced booking agents have successfully helped clients around the world secure speakers like Eileen Serra for speaking engagements, personal appearances, product endorsements, or corporate entertainment since 2002. Click the Check Availability button above and complete the form on this page to check availability for Eileen Serra, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get speaking fee information and check availability for Eileen Serra or any other speaker of your choice.
  • What are the speaker fees for Eileen Serra

    Speaking fees for Eileen Serra, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. The estimated fees to book Eileen Serra are for live events and for virtual events. For the most current speaking fee to hire Eileen Serra, click the Check Availability button above and complete the form on this page, or call our office at 1.800.698.2536 to speak directly with an experienced booking agent.
  • What topics does Eileen Serra speak about?

    Eileen Serra is a keynote speaker and industry expert whose speaking topics include Business, Economy and Finance, Finance.
  • Where does Eileen Serra travel from?

    Eileen Serra generally travels from an undisclosed location, but can be booked for private corporate events, personal appearances, keynote speeches, or other performances. For more details, please contact an AAE Booking agent.
  • Who is Eileen Serra’s agent?

    AAE Speakers Bureau has successfully booked keynote speakers like Eileen Serra for clients worldwide since 2002. As a full-service speaker booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Please click the Check Availability button above and complete the form on this page including the details of your event, or call our office at 1.800.698.2536, and one of our agents will assist you to book Eileen Serra for your next private or corporate function.
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    AAE Speakers Bureau is a full-service speaker booking agency, meaning we can completely manage the speaker’s or celebrity’s engagement with your organization from the time of booking your speaker through the event’s completion. We provide all of the services you need to host Eileen Serra or any other speaker of your choice, including offer negotiation, contractual assistance, accounting and billing, and event speaker travel and logistics services. When you book a speaker with us, we manage the process of hosting a speaker for you as an extension of your team. Our goal is to give our clients peace of mind and a best-in-class service experience when booking a speaker with us.
  • Why is AAE Speakers Bureau different from other booking agencies?

    If you’re looking for the best, unbiased speaker recommendations, paired with a top-notch customer service experience, you’re in the right place. At AAE Speakers Bureau, we exclusively represent the interests of our clients - professional organizations, companies, universities, and associations. We intentionally do not represent the speakers we feature or book. That is so we can present our clients with the broadest and best performing set of speaker options in the market today, and we can make these recommendations without any obligation to promote a specific speaker over another. This is why when our agents suggest a speaker for your event, you can be assured that they are of the highest quality with a history of proven success with our other clients.

Eileen Serra is a keynote speaker and industry expert who speaks on a wide range of topics . The estimated speaking fee range to book Eileen Serra for your event is available upon request. Eileen Serra generally travels from and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Marla Blow, Elizabeth Rossiello, Angela Ceresnie, Shirin Behzadi and Patricia Husic. Contact All American Speakers for ratings, reviews, videos and information on scheduling Eileen Serra for an upcoming live or virtual event.

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