Peg Neuhauser has worked for over sixteen years as a management and organizational consultant, specializing in the areas of communication, conflict management, and organizational culture. In 1984, she established her own company and works with clients in many industries including health care, high tech, finance, and publishing.
Ms. Neuhauser completed studies in the United States and England with an M.A. in psychology and undergraduate work in sociology. She worked as an internal consultant for Hospital Corporation of America developing services and programs for both corporate and hospital clients. In addition to working as a designer, trainer, and consultant, she also managed financial systems conversions which involved training and consultation in the technical and accounting divisions.
Ms. Neuhauser is the author of Corporate Legends & Lore, The Power of Storytelling as a Management Tool and Tribal Warfare in Organizations. Corporate Legends & Lore: No matter what size, specialty, or scope, every organization has its own unique legends and lore that become over time, part of the fabric of its identity. Today managers at every level are starting to understand the tremendous power of using these stories to increase productivity, implement change, and motivate employees as no memo can.
This thought provoking book spotlight the art of story telling in the workplace and suggests the many ways managers can use this overlooked tool to attain corporate and personal objectives. This subject is practical, insightful, and entertaining.
Tribal Warfare in Organizations: When the marketing staff constantly complains about the production staff, or the sales force makes promises customer service says it can’t deliver, this is tribal warfare. Those interdepartmental conflicts form one of the biggest and most productivity problems in organizations, draining as much as a million dollars worth of management time annually from a medium sized company.
Ms. Neuhauser also utilizes several surveys that allow individuals and teams to assess their work and communication styles. Seminars are designed using the survey results to focus on improving communication or teamwork among participants.
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