Rob Jolles

Rob Jolles is a prolific author who has written three best-selling books, including the newly revised, bestseller, "Customer Centered Selling," (Simon & Schuster). He is also one of the nation's most sought-after speakers on persuasion and sales training. He successfully sold for two of the most respected sales institutions -- New York Life and Xerox Corporation, managing their training as well. Instrumental in creating, delivering, and managing Xerox Corporation's highly touted customer sales training programs, Jolles personally trained every Xerox instructor for ten years, and draws on his Xerox background to deliver speeches that are completely content driven, as well as humorous and motivational.

His Xerox based system teaches audiences repeatable, predictable sales techniques that create trust, and urgency for selling in the new world economy.

President of Jolles Associates, Inc. Jolles' client list reads like a Who's Who of Fortune 500 companies, including Toyota, Disney, NASA, Nortel, Universities, and over 50 financial institutions. He lives in Great Falls, Virginia.

"Rob is, without doubt, the most engaging, animated, and stimulating presenter we have worked with. He not only trains an effective process that can be easily duplicated, he motivates as well. His workshops are a well-balanced blend of activity, role-play and multi-media presentations, making for lessons that truly change behavior. Years after consultants have 'graduated' from the class, I continue to get correspondence with testimonials to Rob's lasting impact on their business." -- Carolyn Augustine, Wells Fargo