Dr. Jo Robertson

Dr. Jo Robertson is a leading expert in heading off and containing crises. She has more than 20 years of experience keeping companies out of crisis and is the author of "Executing Crisis: A C-Suite Crisis Leadership Survival Guide."

As global director of emergency preparedness for Capital One, Dr. Robertson was responsible for orchestrating the creation of a coordinated universal emergency preparedness program and the leadership of 2,500 life safety team members. As director of crisis preparedness for Arkema, Dr. Robertson rebuilt and re-energized crisis preparedness initiatives and acted as a trusted advisor to C-suite executives for France's leading chemicals producer. At Deloitte Services, Dr. Robertson led the national crisis management program for more than 100 offices. As vice president for Marsh Crisis Consulting, Dr. Robertson delivered crisis communications planning, media training, real-time support and complex crisis management exercises for Fortune 500 clients.

Dr. Robertson has also served in critical crisis leadership roles for TriNet and Freddie Mac and for the Madison Square Garden Company, including the Rangers and Knicks sports franchises; high-profile venues such as Radio City Music Hall and the Sphere in Las Vegas; and the Madison Square Garden Arena, which sits atop Penn Station, one of the busiest transportation hubs in the country.

Dr. Robertson spent the first half of her career as a television journalist and was responsible for news stories that initiated change at the highest levels of government, including a reversal of policy at the Pentagon.

Dr. Robertson holds a doctorate in crisis management from George Washington University, a master's degree in journalism from American University and a bachelor's degree in communications from Pennsylvania State University. She is an adjunct professor at MIT and Georgetown University.