Will Shu

Will Shu is an entrepreneur known as the co-founder of Deliveroo. Shu will step down as CEO after the DoorDash deal to acquire the company, which is expected to close on October 2, 2025.

Deliveroo is a multi-billion dollar British multinational online food delivery company headquartered in London, United Kingdom. It operates in the United Kingdom, France, Belgium, Ireland, Italy, Singapore, the United Arab Emirates, Kuwait, and Qatar.

Drawing on his background in investment banking and finance, Shu launched Deliveroo in London after identifying a gap in the market for high-quality food delivery while working long hours in the city. His leadership approach included personally completing deliveries during the company’s early days to better understand customer experience and operational challenges.

Under Shu’s direction, Deliveroo expanded from a local London startup to a multinational enterprise. The company became recognized for its approach to food delivery, including the introduction of Editions kitchens and expansion into grocery and retail delivery, which contributed to new standards in the sector. Deliveroo reached milestones such as achieving a multi-billion-pound valuation and reporting its first full-year profit, reflecting its commercial growth and influence on consumer habits.

Shu maintained a connection to the business by continuing to work shifts as a delivery rider, demonstrating his commitment to understanding all aspects of the company. After more than a decade as CEO, Shu stepped down following Deliveroo’s acquisition by DoorDash, leaving a legacy as a leader who contributed to the evolution of food delivery and set standards in customer experience and business operations.