Sharon Gai

Sharon Gai is a keynote speaker, author, and consultant specializing in artificial intelligence, e-commerce, and digital transformation. As the former head of global key accounts at Alibaba and general manager at a major e-commerce company, Gai has extensive experience in helping brands grow through consumer-to-manufacturer strategies. She leverages AI and big data to inform product design and optimize supply chains via Cainiao, Alibaba's logistics platform. During her tenure at Alibaba, Gai supported global brands, government officials, and heads of state in developing and implementing digital strategies, with a focus on programmatic marketing and AI-powered solutions.

Gai has collaborated with organizations such as TEDx, Singularity University, UBS, Deloitte, Walmart, Coca-Cola, Lenovo, LVMH, Nestlé, and Tetra Pak. Her work has been featured in international media outlets including CNN, Bloomberg, Reuters, ABC, CBC, CCTV, TechCrunch, and The Next Web. Her keynote presentations address how organizations can use AI to optimize resources and adapt to technological change, emphasizing the importance of focusing human effort on tasks that require uniquely human skills.

As an author, Gai has written "How To Do More with Less Using AI" and "Ecommerce Reimagined." "Ecommerce Reimagined: What We Can Learn in Retail and Ecommerce from China" explores innovations in the global retail landscape, highlighting business practices on platforms such as RedNote, TikTok, and Douyin, as well as social media strategies. She also conducts interviews with entrepreneurs for Alibaba's podcast, "B2B Breakthrough."

Gai has been recognized as a RETHINK Retail Top Retail Expert, a RETHINK Retail Top AI Leader, and a LinkedIn Community Top Voice. She holds an honors bachelor's degree in international development from McGill University and a master's in information management from Columbia University. Gai is known for her ability to explain complex digital ecosystem concepts in accessible language, providing audiences with practical knowledge for implementing AI in business and daily life.