Shantell Thomas

The technology industry is known for creating innovative products that shape how we live and work. Behind every one of those innovations are people — and Shantell Thomas has built her career championing their experience.

Thomas began her career marketing technology products, but quickly realized her deeper calling was serving the people behind the work. Her professional journey spans globally recognized organizations including IBM, Avalara, Cisco, Lenovo, and Amazon. Within those walls, she discovered her purpose: helping organizations design workplaces where people can truly thrive.

That purpose was crystallized more than a decade ago when, during a performance review, a manager told her, “You need to be a speaker.” She accepted the challenge — and hasn’t left the stage since.

Today, Thomas has delivered keynotes and talks (both live and virtual) for major conferences and organizations including iBTechCon, Young Women in STEM, BITCON, the City of Fayetteville, M.M. LaFleur, the American Marketing Association–Triangle, and the Durham Chamber of Commerce. She has also motivated and engaged employees at companies such as Cisco, Deluxe, Avalara, Amazon, Legrand North America, Google, and Rent.

As the Managing Founder of Inside Out Strategies {iOS}, Thomas brings together every chapter of her journey to help organizations design intentional, inclusive workplaces. She believes the employee experience (EX) deserves the same rigor and care as the customer experience (CX) — because when people thrive, businesses do too.

She hopes your workplace will be the next live or virtual stage she has the opportunity to stand on.