
Ross Shafer is an Emmy Award-winning entertainer and business expert who’s rescued 23 companies from bankruptcy. His 10 best-selling books include "Nobody Moved Your Cheese," "Customer Empathy," "No More Customer Friction," and "RATTLED."
Shafer has worked with 3,000+ clients, including Apple, Microsoft, Hilton, Toyota, and FedEx. His WOW vs. POW method has revolutionized how companies retain customers and improve satisfaction scores—by eliminating pain points rather than relying on flashy extras.
All American Speakers Bureau is a full-service talent booking agency providing information on booking Ross Shafer for speaking engagements, personal appearances and corporate events. Contact an All American Speakers Bureau booking agent for more information on Ross Shafer speaking fees, availability, speech topics and cost to hire for your next live or virtual event.
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Please Note: All American Speakers Bureau is a full-service talent booking agency providing information on booking Ross Shafer for speaking engagements, personal appearances and corporate events. Contact an All American Speakers Bureau booking agent for more information on Ross Shafer speaking fees, availability, speech topics and cost to hire for your next live or virtual event.
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