Jeannie Walters is an award-winning customer experience expert, international keynote speaker, and Founder of Experience Investigators: a firm that’s pioneered helping companies increase sales and customer retention through elevated customer experiences.
Trailblazing the movement from “Reactive Customer Service” to “Proactive Customer Experience,” Jeannie is considered the leading authority for improving both employee and customer relationships. A Certified Customer Experience Professional and charter member of the Customer Experience Professionals Association, Jeannie’s worked with numerous Fortune 500 and Fortune 50 companies including OrangeTheory, SAP, Comcast, and JPMorgan.
As a Professional Member of the National Speakers Association, Jeannie has spoken to tens of thousands of people across three continents on the power of proactivity to increase brand loyalty.
A sought-after business coach, Jeannie’s partnered with MarketingProfs as a Masterclass Instructor and has had over 300,000 people go through her courses on LinkedIn Learning.
Passionate about demystifying the process for improving customer experience, Jeannie has published thousands of articles, and her insights have been featured in Forbes, The Chicago Tribune, and The Wall Street Journal.
All American Speakers Bureau is a full-service talent booking agency providing information on booking Jeannie Walters for speaking engagements, personal appearances and corporate events. Contact an All American Speakers Bureau booking agent for more information on Jeannie Walters speaking fees, availability, speech topics and cost to hire for your next live or virtual event.
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Please Note: All American Speakers Bureau is a full-service talent booking agency providing information on booking Jeannie Walters for speaking engagements, personal appearances and corporate events. Contact an All American Speakers Bureau booking agent for more information on Jeannie Walters speaking fees, availability, speech topics and cost to hire for your next live or virtual event.
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