Dr. Brian Goldman

Dr. Goldman is one of those rare individuals with great success in not one but several adrenaline-pumping careers. He is a highly regarded emergency physician at Mount Sinai Hospital in Toronto. A veteran medical broadcaster, he is also the host of the Canadian Broadcasting Corporation’s award-winning radio show “White Coat, Black Art”, where he takes listeners behind the scenes of hospitals and doctor’s offices. Dr. Goldman unpacks and demystifies what goes on inside medicine’s sliding doors – with topics that include burnout among health professionals, racism in health care and meeting the challenge of providing care for kids with complex medical needs when they age out of the system.

Fortune 500 companies and other organizations are learning that running a busy emergency room in high pressure situations provides valuable insight that can help anyone who leads or is part of a team, to be more effective. For organizations, he’s taking the lessons he’s learned as an emergency room doctor and translated them into skills we can all benefit from: risk management, learning from mistakes, having empathy, the power of kindness, and the power of teamwork.

In the high stakes and complex setting of healthcare, a new approach to teamwork is leading to healthier patients, happier staff, and more efficient operations.

Healthcare’s embrace of a new teamwork model has been noticed by people outside the medical world. Doctors are going outside the walls of the hospital to teach manufacturers, business owners, franchisees, customer service representatives, and even those in sports and entertainment to do better by shifting the culture from “me” to “we.”

Dr. Goldman’s style on stage is earnest, heartfelt and sincere. On stage it becomes clear that he has a passion for compassion. Dr. Goldman makes complex medical issues digestible for audiences. He personalizes medicine and the human frailties of his profession. He is unafraid to address tough or controversial issues head on in a comprehensive way, including the challenges brought by COVID-19.

His inspiring yet bracingly honest TEDx talk about medical errors—which has been viewed on the Internet almost one million times—has cemented his reputation as one of his generation’s keenest observers of the culture of modern medicine.

A bestselling author of the book "The Night Shift: Real Life in the ER," Dr. Goldman takes readers through giddying heights and crashing lows as he works through a typical night shift in one of Canada’s busiest ERs. His second book "The Secret Language of Doctors" is a biting look at medical slang, and what it reveals of what the doctor really thinks about your mother’s obesity, your grandfather’s dementia or her colleague’s competence.

And, he’s not afraid to take a hard look at himself. In his book – "The Power of Kindness: Why Empathy is Essential in Everyday Life" – Goldman searches for his own capacity for caring around the world, through his own brain circuitry and inside his heart.

In his latest book and speaking topic, "The Power of Teamwork," Dr. Goldman examines healthcare’s embrace of a new teamwork model that has been noticed by people outside the medical world. He draws on groundbreaking research to demonstrate how a team approach to medicine, and the power of kindness, can improve all aspects of the industry…and beyond.