David Avrin

David Avrin, CSP, Global Speaking Fellow, is a keynote speaker and consultant specializing in customer experience (CX) and business growth. With more than 25 years of experience in customer experience strategy and thought leadership, Avrin delivers presentations that encourage organizations to rethink how they attract, serve, and retain customers. His core philosophy—that businesses must become "Ridiculously Easy to Do Business With"—has resonated with audiences across a range of industries worldwide.

Avrin has presented to organizations in 28 countries across six continents, including cities such as Singapore, Bangkok, Melbourne, Buenos Aires, Mumbai, Abu Dhabi, London, and Dubai. He has worked with brands including Toyota, Hilton Hotels, RE/MAX, Fidelity Investments, Johnson & Johnson, Harley Davidson, and UBS Financial, and has appeared on the main stage for the Million Dollar Round Table. His insights have been featured by media outlets globally, and he is a regular opinion columnist for CEOWORLD Magazine. Avrin has also been featured on Forbes and Fox Business.

As an author, Avrin has written seven books published in multiple languages. His titles include "It's Not Who You Know, It's Who Knows You!", "Visibility Marketing", "The Morning Huddle", and "Why Customers Leave (and How to Win Them Back)", which Forbes named one of its Top 10 Business Books of the year. "Ridiculously Easy to Do Business With" continues his focus on helping companies reduce friction in the buying process and create customer experiences that drive loyalty and advocacy. He also hosts the "Customer Experience Advantage" podcast, sharing CX strategies with business leaders worldwide.

Avrin holds the Certified Speaking Professional (CSP) designation from the National Speakers Association and the Global Speaking Fellow (GSF) distinction. He has been recognized by Global Gurus as a top Brand Guru. Avrin is known for blending practical business insights with engaging delivery, providing actionable strategies for improving customer experience and business performance.