Jim Harter, Ph.D.

Jim Harter, Ph.D., is chief scientist of Workplace Management and Wellbeing at Gallup. He has led more than 1,000 studies of workplace effectiveness, including the largest ongoing meta-analysis of human potential and business unit performance. The bestselling author of "12: The Elements of Great Managing," "Wellbeing: The Five Essential Elements, Wellbeing at Work," and the No. 1 Wall Street Journal bestseller, "It’s the Manager." Dr. Harter has also published articles in many prominent business and academic journals. His newest book is Culture Shock, a look at the workplace of today in the wake of the pandemic and the move to remote and hybrid environments.

Dr. Harter is the primary researcher and author of the first large-scale, multi-organization study to investigate the relationship between work-unit employee engagement and business results, including profitability, productivity, turnover, customer engagement, safety and health. Updated periodically, this study currently covers more than 82,000 business units and includes 1.8 million employees in 230 organizations across 49 industries and in 73 countries.

Dr. Harter is also the coauthor of the New York Times bestseller "12: The Elements of Great Managing" and the New York Times and Wall Street Journal bestseller "Wellbeing: The Five Essential Elements". His research is also featured in the bestselling management classic "First, Break All the Rules."