Jeanne Ross

Jeanne W. Ross is a retired researcher and pro bono attorney for housing court. She is the creator of Billionaires are Bad for America Campaign.

She spent her career as an organizational theorist and information systems scholar known for her expertise in enterprise architecture, IT governance, and digital business transformation. As a principal research scientist at MIT Sloan School of Management and the MIT Center for Information Systems Research, Ross specialized in enterprise architecture, information and communication technology, and management. She joined the MIT Center for Information Systems Research and served as director of the center for several years.

Ross's research examines the organizational and performance implications of enterprise initiatives related to enterprise architecture, IT governance, outsourcing, and business agility. Her work focuses on how firms develop competitive advantage through the implementation and reuse of digitized platforms. She has facilitated discussions of business design and enterprise architecture with executive committee members of major companies, including Aetna, Banco do Brasil, Bemis, CEMEX, Commonwealth Bank of Australia, Maersk, PepsiCo, Santander, and Standard Bank Group. Ross has also served on the faculty of customized courses for corporations such as McKinsey, General Electric, Pfizer, IBM, and Credit Suisse.

Ross is co-author of four books, including "Designed for Digital: How To Architect Your Business for Sustained Success," published by MIT Press. That book was listed by Forbes Magazine as one of the top ten technology books. It offers practical advice for redesigning large, established companies for digital success, with examples from Amazon, BNY Mellon, LEGO, Philips, USAA, and other global organizations. Her earlier books include "IT Governance: How Top Performers Manage IT Decision Rights for Superior Results" and "Enterprise Architecture as Strategy: Creating a Foundation for Business Execution," both published through Harvard Business Press, as well as "IT Savvy: What Top Executives Must Know to Go from Pain to Gain."