Erin Palm

Erin Palm is a physician executive and healthcare innovator serving as Chief Medical Officer at Infinitus Systems, where she helps lead the company’s mission to modernize healthcare administration through artificial intelligence. At the intersection of clinical care, operations, and technology, Palm brings a deeply pragmatic perspective to one of healthcare’s most persistent challenges: reducing administrative burden so clinicians can focus on patients.

As CMO, Palm plays a central role in shaping Infinitus Systems’ clinical strategy, ensuring that AI-driven automation aligns with real-world healthcare workflows, regulatory requirements, and patient safety standards. She works closely with engineering, product, and enterprise partners to translate clinical insight into scalable solutions that streamline payer-provider communications, accelerate prior authorizations, and improve access to care across the healthcare system.

Palm’s career reflects a rare blend of hands-on clinical experience and systems-level leadership. Trained as a physician, she has spent years navigating the operational realities of healthcare delivery, gaining firsthand insight into how administrative friction impacts care quality, clinician burnout, and patient outcomes. This experience informs her leadership philosophy: technology must serve clinicians, not the other way around.

A trusted voice in digital health, Palm is known for advocating responsible, clinically grounded AI adoption. She emphasizes the importance of transparency, safety, and collaboration when deploying automation in high-stakes healthcare environments. Her work consistently centers on building trust—between providers and technology, payers and patients, and innovation and regulation.

Through her leadership at Infinitus Systems, Erin Palm is helping redefine how healthcare organizations operate at scale, proving that thoughtfully applied AI can unlock efficiency while preserving the human core of medicine.