Audrey Nelson

Dr. Audrey Nelson is an internationally recognized trainer, key-note speaker, and consultant. She specializes in gender communication, conflict management, dealing with difficult people, communication skills, and sexual harassment/ discrimination.

Dr. Nelson's professional background includes 10 years teaching in the Dept. of Communication at the University of Colorado, Boulder. For 30 years she has trained and consulted for a wide variety of government and Fortune 50 companies in 48 states, Australia, Great Britain, and Canada. Among them are Xcel Energy, Pricewaterhouse Coopers, American Board of Trial Attorneys , AT&T, Honeywell, Hewlett-Packard, IBM, Upjohn Pharmaceuticals, Pentax, Lockheed Martin, Johnson & Johnson, U.S. Marine Corps, U.S. Forest Service and U.S. Dept. of Justice.

She holds a B.A., M.A. and Ph.D. in Communication. She conducted post-doctoral work at Warnborough College in Oxford, England. Her award-winning research is cited in such books as More Power to You and Communication Between the Sexes.

Dr. Nelson won the "Teaching Excellence" award at the University of Colorado, Boulder. She was designated "Woman of the Year" by Business and Professional Women. Thirty years ago she co-founded and served as president for the Organization for the Research on Women and Communication. She was awarded a grant from the State of California "Teaching and Learning Council" for her excellence in teaching.

A manager at US Sprint described Audrey this way: "She walks the walk and talks the talk."  She is dynamic, informative and will leave you with challenges you won't soon forget!

Audrey is a published author: You Don't Say: Navigating Nonverbal Communication Between the Sexes - Prentice Hall 2004! Now in 6 languages. Code Switching: How to Talk so Men Will Listen - Alpha Books 2009

MOST REQUESTED TOPICS:

He Speaks, She Speaks: What Different Things They Say

There is a fundamental problem. Men and Women are different. Not better or worse, just different. Sometimes both sexes feel the clash of styles. During these uncertain economic times, organizations have their eyes on the bottom line, and much attention is paid to training an efficient workforce.

But how many organizations train their members to be fluent in gender communication?

On the home front things are not much better! Currently, the U.S. has approximately a 50% divorce rate. Both at work and home we interact daily with the opposite sex. Our success in both these arenas is directly linked to our ability to comprehend and adjust our communication style.

This program provides hands-on communication skills that enable us to be more effective with men and women.

Ouch!  That Hurts! Dealing With Difficult People

You may call them "inhuman resources" they are difficult people. They can be sneaky, back stabbing, sulking, sarcastic, or indifferent. Dealing with them is a challenge and often leads to feelings of hopelessness and frustration. This seminar identifies six different types of difficult people. Strategies for dealing with contentious tactics including manipulation, guilt, blame, sabotage, bullying, lying, refusal to engage, and others that will be outlined. Tactics for disarming games and maintaining sanity will be emphasized.

Victors Without Victims

Managing Conflict For A Positive Outcome

Conflict is inevitable. Anger, blame, grudges are not. Conflict is normal and occurs in every arena of life. We can't avoid conflict, but the way we deal with it will determine whether it is a destructive or constructive force. Guidelines and techniques for opening the lines of communication, boosting morale and fostering teamwork in conflict situations will be offered.

The Art Of Communication

A Talent For A Technical Age

You cannot not communicate. Everything you say and do sends a message. Today's technologies such as email, voicemail and the Internet have made communication faster and more accessible. Telecommunication is a misnomer; we've lost the human moment. Additionally, most of operate on automatic even in our face-to-face communication. This presentation brings communication into consciousness and supplies tools to help you send the message you want.

Smart Talk

Credibility is like beauty. It is in the eyes of the beholder. Bob can't walk into a room and say, "Hi, I am Bob and I have credibility." People must PERCEIVE you as credible. It is an attributional variable!

For almost anyone in any profession how people perceive you, especially perceptions of credibility, is crucial to making a deal, retaining a client and selling people your ideas or products.

This presentation focuses on how you can enhance your credibility through what you say and how you say it!

The Power of Positive Discipline

The Managers Guide to Handling Difficult Employees

The right to criticize must be earned, even if the advice is constructive in nature. Before you are entitled to tinker with another person's self-esteem, you are obligated first to demonstrate your respect for him/her as a person.

The First Five Seconds

There is No Dress Rehearsal For a First Impression

Ask any sales person the importance of immediate connection with a potential client. How many times have you met a person and felt like you knew them in another life? Instant connection! Now go to the other end of the spectrum. Have you ever felt you did not trust or were immediately suspicious of someone right out the gate? You have heard people say, "It was just something about them I didn't like." Fair or not, we size people up in seconds and it can often make or break a deal.

Learn what the critical, and often, unconscious communication behaviors that contribute to a better connection up front!

What Were They Thinking?

Stop Sexual Harassment Before It Begins

Sexual harassment has been around for ages; just ask Samson and Delilah or Anthony and Cleopatra. Each workday we encounter challenges on the job: sexual harassment should not be one of them.

No laughing matter! Recent events and studies reveal that many women - and an increasing number of men - have been sexually harassed in their work lives. Experts conservatively estimate that at least 50% of U.S. women will experience sexual harassment during their careers. A typical Fortune 500 company loses $6.7 million per year in absenteeism, low productivity and employee turnover due to sexual harassment.

Can't you take a joke? Sexual harassment is misunderstood and mischaracterized. It's dehumanizing and divisive. Here are practical answers outlining the "what, where, when, why and how" to stop harassment. Learn a zero tolerance approach both women and men can live with!

You Don't Say

Navigating Nonverbal Communication Between the Sexes

Most of the ways men and women communicate with one another on a date, at home or in the workplace has nothing at all to do with their linguistic talents. In "You Don't Say", Dr. Nelson explores the hidden, nonverbal meanings in our interactions with the opposite sex-a truer, more accurate indicator of our emotions than speech. This presentation is based on her book by the same title published by Prentice Hall 2004.

Code Switching

There are more women CEOs: 12.6 percent of the Fortune 500 CEOs are women (up from 2.4 percent in 2008). Collaboration is the key for successful workplace managers. Fewer workplace-related ailments arise because work stresses are a thing of the past. Most people are working in careers not just jobs where they feel encouraged and welcomed; they learn, produce, and contribute more than years ago. Men and women work side by side, mentoring each other so they and their company succeed. Businesses regularly offer workshops on how to listen. Women and men are more self-aware of their choices in how they communicate with each other.

How is this all possible? Code switching is the answer. It became the rage 10 years ago. Women wanted to better themselves and their communication in the workplace. They used their code-switching skills to improve communication with their male colleagues. Women were code switching and men were listening. They still are, to this day. Women know how to value their own communication style and when to use it to get across a message and achieve their goals. They know how and when to use different communication styles to suit their needs.

GO FISH!

Power, Purpose and Responsibility

Play, Make Their Day, Be There and Choose Your Attitude!  Learn ways to create an environment in which employees and customers can have fun together. Explore the benefits of a creative, playful work setting? Identify ways to make a difference with "making someone's day." Understand the importance of being present at work. Learn how attitude impacts your work life.

Your Generation or Mine? Managing the Generation Mix

This course identifies the primary four-generation mixes that compose the workforce: Silent, Baby-boomer, Generation X and Generation Y. A profile of their characteristics, what matters most to them and how to manage and work with them will be offered.

Because most, if not all, work places are composed of several generations, inter-generational conflict is inevitable. Thus, this portion will help you understand the different dimensions of generations, what values are most important to each generation, and how to best manage each generation type in a manner that is conducive to a healthy work environment.

Cross Generational Complaints!

The Twelve A's To Axe

A Prescription for Women's Success

There are ways women are conditioned to behave and think because of how they are socialized. This program will identify the 12 A's that govern and influence women and how they impact their daily lives both at work and home: ACCOUNTABILITY, ACCESSIBILITY, ASSERTIVENESS, AGGRESSIVENESS, ANGER, AFFABILITY, AUTHORITY, ACCOMMODATE, AVOID, AFFILIATION, APPROVAL, APOLOGETIC

Juggling Act

Keeping All the Home and Work Balls in the Air

I have so much guilt; I can start my own religion. -- Tori Amos, Singer-songwriter

In today's world of work, you have to confront a vast array of new pressures and challenges. But even while stressful and demanding, this is a time of expanding horizons and limitless opportunities. Realizing the promise of the new world, however, calls for a new approach - new habits, new plans, and new attitudes. On top of all that, we have our home and family life to attend to! How is that possible? A "Juggling Act" has become a necessity. We must learn to "Put It All Together" and create a pleasant, nurturing, and growth oriented lifestyle.