Steve Dublanica

Fearing poverty, Steve Dublanica, a former divinity student and psychiatric health care worker, waited his first table at age 31. In 2004, frustrated with the customers and unable to afford psychotherapy, he started his wildly popular blog, www.WaiterRant.net, winning the 2006 “Best Writing in a Weblog” Bloggie Award. In his New York Times best-selling book, Waiter Rant: Thanks for the Tip – Confessions of a Cynical Waiter (Ecco), he claims that while 80 percent of customers are nice people just looking for something to eat, the remaining 20 percent are socially maladjusted psychopaths. In Waiter Rant, Dublanica offers the server’s unique point of view, replete with tales of customer stupidity, arrogant behavior, and unseen bits of human grace transpiring in the most unlikely places. Through outrageous stories, he reveals the secrets to getting good service, proper tipping etiquette, and how to keep him from spitting in your food.

Retired from waiting tables because no one will hire him ever again, Dublanica's most recent book, Keep the Change: A Clueless Tipper's Quest to Become the Guru of Gratuity (Ecco), investigates the dynamics of tipping across the service industry, with Dublanica interviewing and at times working alongside the men and women whose livelihoods depend on this cash economy.

Since Waiter Rant was published, Dublanica has been on Oprah, ABC’s Good Morning America and The View, NBC’s Today, and featured in People, the Wall Street Journal, and USA Today. He’s the perfect speaker for food and wine festivals, food service organizations, or as a humorous after dinner speaker. Interviewed regularly by major media as the voice for many of the two million waiters in the United States, Steve, now 40, lives in the New York metropolitan area with his joint custody dog, Buster.

Waiter Rant: Inside the World of Fine Dining from a Waiter’s Point of View

Dining Etiquette for the Concerned Customer

How to Avoid Working in a Bad Restaurant! Know the Danger Signs!