J.D. Power IV

James D. (“Jamey”) Power IV is Executive Vice President of J.D. Power and Associates, the world’s leading company bringing Voice of the Customer research and analysis to businesses and consumers. Jamey started his career at an early age stuffing survey envelopes at the table in the family kitchen – the table where Dave Power launched a business that would change the automotive industry and the way the world looks at the Voice of the Customer.

The deep and lasting relationship that developed between his father and Toyota formed the backdrop for much of Jamey Power’s early years.  He grew up in a world where Toyota executives and their families where frequent visitors to the family home.  Young Jamey  would also find himself included in signal events like the greeting of the first shipload of Toyotas to the United States when it reentered the U.S. market in 1969.

Later, he started his formal business career, first working at the advertising agency Foote, Cone and Belding and then serving as the Geo marketing development for the Chevrolet division of General Motors.  In 1990, he joined J.D. Power and Associates and is today responsible for guiding the firm’s explosive worldwide growth.

Jamey Power leads the firm’s International Operations, responsible for business in Canada, the United Kingdom, Germany, and the Asia Pacific region, including major operations in China, Japan and Singapore.  He is the co-author of the recently published best-selling book Satisfaction: How Every Great Company Listens to the Voice of the Customer.   It is now in its fifth hardcover printing, is available in paperback and is also published in a Japanese edition. Chinese and Indian editions are scheduled for future production.

Jamey is a frequent speaker both in the U.S. and abroad. 

A graduate of the University of San Diego, Jamey is a member of the Board of Regents of California Lutheran University. He lives with his wife Julie and three children in Westlake Village, California.