Gloria Thomas

Gloria Thomas delivers her expertise in communication skills (including leadership, presentation skills and customer service) by developing custom training and consulting solutions for government and private organizations. She also speaks at various association conferences and works as a personal and leadership coach for select clients. Her more than 20 years of experience in business includes work in sales, sales training, and management during which she received many awards, including a national award naming her “Sales Manager of the Year.”

In 1993, she established her own company: Wizard Workforce Development. She has published many articles and an e-newsletter: The Wizard WIRE. She has been interviewed by local radio, television and newspapers.

Wizard’s mission is to help individuals and organizations tap into their communication potential. This is an often underutilized, yet priceless resource. Clients include: CJW Medical Centers, Henrico Doctors’ Hospital, The Greater Richmond Chamber of Commerce, Capital One, Hunton & Williams, Henrico County, Bank of America and East-West Partners of Virginia. She has also helped many employees and organizations improve customer service, communication and workplace morale.

Gloria’s book The Wizard’s Secret: 7 Keys to Communication Success is scheduled to be published later this year. This book details the unique approach she uses to help organizations and individuals significantly improve communication and customer service. Seminars she offers include: Diversity and Workplace Communication, The Positive Power Customer Service Series and Positive Power Leadership: 10 Steps to Success. She has been an adjunct faculty member with the School of Continuing Studies at the University of Richmond since 1995.

When you leave after participating in one of Gloria’s programs, you depart with sound business solutions, innovative communication tools and a smile.