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Rilla Delorier

EVP, Consumer Channels Executive at SunTrust Banks, Inc. No. 14 on American Banker's "25 Most Powerful Women in Banking" List

EVP, Consumer Channels Executive at SunTrust Banks, Inc. No. 14 on American Banker's "25 Most Powerful Women in Banking" List

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Atlanta, GA, USA
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Rilla Delorier Biography

Rilla Delorier is the EVP, and Consumer Channels Executive at SunTrust Banks. SunTrust Banks is out to improve the experience of both its customers and employees in what it calls "the largest transformational effort" in its history. So naturally Rilla Delorier — who Chief Executive Bill Rogers describes as "an innovative and inspirational leader" — is the one spearheading this massive effort.

It's been a little more than a year since Delorier shifted from her previous role as chief marketing officer to overseeing consumer banking channels. She now has oversight of SunTrust's 1,470-branch retail network, which brings in a third of the company's revenue. She is overhauling the branches to add technology such as video tellers and recently introduced a self-service safe deposit box, which she says is a first among U.S. banks.

The Atlanta company also is spending $100 million on mobile and online banking projects as part of a new omnichannel strategy that is Delorier's responsibility. Her work to implement more seamless automated service across channels already has resulted in tens of millions of savings in operating expenses.

But Delorier says the most rewarding — and by far the most fun — experience she has had in her career is her effort over the past year to infuse the workplace with more lightheartedness. "Fun and professionalism aren't mutually exclusive," even if banking is a serious business, she says. "But you can't just walk into an office and tell people 'have fun.' You have to build a culture that encourages people to enjoy themselves."

Her tactics, which have gradually won over the office cynics, include setting aside 15 minutes every Monday for a different team member to lead a fun activity (dance party, anyone?) and initiating Thank You Thursdays to encourage leaders to send out appreciative notes recognizing teammates for their work.

Rilla Delorier Videos

  • Client Testimonial: SunTrust - YouTube

FAQs on booking Rilla Delorier

  • How do I book Rilla Delorier to speak at my event?

    Our experienced booking agents have successfully helped clients around the world secure speakers like Rilla Delorier for speaking engagements, personal appearances, product endorsements, or corporate entertainment since 2002. Click the Check Availability button above and complete the form on this page to check availability for Rilla Delorier, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get speaking fee information and check availability for Rilla Delorier or any other speaker of your choice.
  • What are the speaker fees for Rilla Delorier

    Speaking fees for Rilla Delorier, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. The estimated fees to book Rilla Delorier are for live events and for virtual events. For the most current speaking fee to hire Rilla Delorier, click the Check Availability button above and complete the form on this page, or call our office at 1.800.698.2536 to speak directly with an experienced booking agent.
  • What topics does Rilla Delorier speak about?

    Rilla Delorier is a keynote speaker and industry expert whose speaking topics include Business, Economy and Finance, Empowerment, Finance, Influential Women, Innovation, Inspirational, Leadership Speakers, Motivation, Personal Growth, Women's Issues.
  • Where does Rilla Delorier travel from?

    Rilla Delorier generally travels from Atlanta, GA, USA, but can be booked for private corporate events, personal appearances, keynote speeches, or other performances. For more details, please contact an AAE Booking agent.
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    AAE Speakers Bureau has successfully booked keynote speakers like Rilla Delorier for clients worldwide since 2002. As a full-service speaker booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Please click the Check Availability button above and complete the form on this page including the details of your event, or call our office at 1.800.698.2536, and one of our agents will assist you to book Rilla Delorier for your next private or corporate function.
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    AAE Speakers Bureau is a full-service speaker booking agency, meaning we can completely manage the speaker’s or celebrity’s engagement with your organization from the time of booking your speaker through the event’s completion. We provide all of the services you need to host Rilla Delorier or any other speaker of your choice, including offer negotiation, contractual assistance, accounting and billing, and event speaker travel and logistics services. When you book a speaker with us, we manage the process of hosting a speaker for you as an extension of your team. Our goal is to give our clients peace of mind and a best-in-class service experience when booking a speaker with us.
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    If you’re looking for the best, unbiased speaker recommendations, paired with a top-notch customer service experience, you’re in the right place. At AAE Speakers Bureau, we exclusively represent the interests of our clients - professional organizations, companies, universities, and associations. We intentionally do not represent the speakers we feature or book. That is so we can present our clients with the broadest and best performing set of speaker options in the market today, and we can make these recommendations without any obligation to promote a specific speaker over another. This is why when our agents suggest a speaker for your event, you can be assured that they are of the highest quality with a history of proven success with our other clients.

Rilla Delorier is a keynote speaker and industry expert who speaks on a wide range of topics . The estimated speaking fee range to book Rilla Delorier for your event is available upon request. Rilla Delorier generally travels from Atlanta, GA, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Mary C. Daly, Marcia Moffat, Mary Walworth Navarro, Diane Reyes and Cathy Bessant. Contact All American Speakers for ratings, reviews, videos and information on scheduling Rilla Delorier for an upcoming live or virtual event.

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