James Lloyd - She Never Told Me!
This interactive class offers documented, proven strategies that will motivate your associates. James also includes test cases from Fortune 100 companies. This course includes the need for motivation (energizing your team), moments of truth (loyalty), the Pygmalion Phenomenon (expectations of others), the Foreman Facts Model (retention and turnover), the Southwest Airlines Secret (service), and Captain Abrashoff’s Miracle (leadership hero). Come prepared to laugh, reflect, and revolutionize your leadership abilities.
This 3-hour interactive workshop contains all three of James’ most requested topics. In this age of change and uncertainty there are 3 areas of focus that will ensure our success. First, we must take care of our customers. Second, we must take care of our staff. Whether you have only one employee, or a staff of 30, the way we treat them is reflected in their own levels of service. Third, and perhaps most important, we must take care of ourselves. This includes having both a healthy body and a positive attitude. Come to this workshop prepared to laugh, reflect, and make decisions that will help you take care of business.
This presentation explores the methods for employees and employers to find the positives with change. Whether it is a corporate merger, corporate restructuring, or downsizing, finding the positives in change will create an environment of growth and loyalty.
James presents a unique view of gratitude. When we begin looking for the positives, instead of the negatives, wonderful things happen. Morale increases, teamwork abounds, and retention strengthens.
In this most requested session, James shares his top-ten most effective service techniques gathered from his 20 years of experience. This dynamic keynote enhances interactions with both our internal and external customers, as well as with our relationships outside of work. James discusses handling irate customers, secrets to recovery, powerful apologies, and listening with intention.
James Lloyd - She Never Told Me!
James Lloyd on Why Customers Leave
What COLOR is the Yield Sign? You will be SHOCKED!
James Lloyd on Dazzling Service
This website is a resource for event professionals and strives to provide the most comprehensive catalog of thought leaders and industry experts to consider for speaking engagements. A listing or profile on this website does not imply an agency affiliation or endorsement by the talent.
All American Entertainment (AAE) exclusively represents the interests of talent buyers, and does not claim to be the agency or management for any speaker or artist on this site. AAE is a talent booking agency for paid events only. We do not handle requests for donation of time or media requests for interviews, and cannot provide celebrity contact information.
If you are the talent and wish to request a profile update or removal from our online directory, please submit a profile request form.
This interactive class offers documented, proven strategies that will motivate your associates. James also includes test cases from Fortune 100 companies. This course includes the need for motivation (energizing your team), moments of truth (loyalty), the Pygmalion Phenomenon (expectations of others), the Foreman Facts Model (retention and turnover), the Southwest Airlines Secret (service), and Captain Abrashoff’s Miracle (leadership hero). Come prepared to laugh, reflect, and revolutionize your leadership abilities.
This 3-hour interactive workshop contains all three of James’ most requested topics. In this age of change and uncertainty there are 3 areas of focus that will ensure our success. First, we must take care of our customers. Second, we must take care of our staff. Whether you have only one employee, or a staff of 30, the way we treat them is reflected in their own levels of service. Third, and perhaps most important, we must take care of ourselves. This includes having both a healthy body and a positive attitude. Come to this workshop prepared to laugh, reflect, and make decisions that will help you take care of business.
This presentation explores the methods for employees and employers to find the positives with change. Whether it is a corporate merger, corporate restructuring, or downsizing, finding the positives in change will create an environment of growth and loyalty.
James presents a unique view of gratitude. When we begin looking for the positives, instead of the negatives, wonderful things happen. Morale increases, teamwork abounds, and retention strengthens.
In this most requested session, James shares his top-ten most effective service techniques gathered from his 20 years of experience. This dynamic keynote enhances interactions with both our internal and external customers, as well as with our relationships outside of work. James discusses handling irate customers, secrets to recovery, powerful apologies, and listening with intention.
James Lloyd is a keynote speaker and industry expert who speaks on a wide range of topics such as Passing the Spark: Motivating Others, Taking Care of Business, Yield to New Ideas, Great Full! and Dazzling Service. The estimated speaking fee range to book James Lloyd for your event is $5,000 - $10,000. James Lloyd generally travels from Los Angeles, CA, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Mimi Donaldson, Giovanni Livera, Amanda Gore, Matt Weinstein and Steve Rizzo. Contact All American Speakers for ratings, reviews, videos and information on scheduling James Lloyd for an upcoming live or virtual event.
This interactive class offers documented, proven strategies that will motivate your associates. James also includes test cases from Fortune 100 companies. This course includes the need for motivation (energizing your team), moments of truth (loyalty), the Pygmalion Phenomenon (expectations of others), the Foreman Facts Model (retention and turnover), the Southwest Airlines Secret (service), and Captain Abrashoff’s Miracle (leadership hero). Come prepared to laugh, reflect, and revolutionize your leadership abilities.
This 3-hour interactive workshop contains all three of James’ most requested topics. In this age of change and uncertainty there are 3 areas of focus that will ensure our success. First, we must take care of our customers. Second, we must take care of our staff. Whether you have only one employee, or a staff of 30, the way we treat them is reflected in their own levels of service. Third, and perhaps most important, we must take care of ourselves. This includes having both a healthy body and a positive attitude. Come to this workshop prepared to laugh, reflect, and make decisions that will help you take care of business.
This presentation explores the methods for employees and employers to find the positives with change. Whether it is a corporate merger, corporate restructuring, or downsizing, finding the positives in change will create an environment of growth and loyalty.
James presents a unique view of gratitude. When we begin looking for the positives, instead of the negatives, wonderful things happen. Morale increases, teamwork abounds, and retention strengthens.
In this most requested session, James shares his top-ten most effective service techniques gathered from his 20 years of experience. This dynamic keynote enhances interactions with both our internal and external customers, as well as with our relationships outside of work. James discusses handling irate customers, secrets to recovery, powerful apologies, and listening with intention.
This website is a resource for event professionals and strives to provide the most comprehensive catalog of thought leaders and industry experts to consider for speaking engagements. A listing or profile on this website does not imply an agency affiliation or endorsement by the talent.
All American Entertainment (AAE) exclusively represents the interests of talent buyers, and does not claim to be the agency or management for any speaker or artist on this site. AAE is a talent booking agency for paid events only. We do not handle requests for donation of time or media requests for interviews, and cannot provide celebrity contact information.
If you are the talent and wish to request a profile update or removal from our online directory, please submit a profile request form.