Top-Rated Speakers Bureau and Entertainment Booking Agency for Corporate Meetings and Business Events. Book an AAE Speaker Today.
Top-Rated Speakers Bureau and Entertainment Booking Agency for Corporate Meetings and Business Events. Book an AAE Speaker Today.
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Leonard Berry

Author of On Great Service and Former President of the American Marketing Association

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Leonard Berry Biography

Dr. Leonard Berry is the author of On Great Service: A Framework for Action; Marketing Services: Competing Through Quality; Delivering Quality Service: Balancing Customer Perceptions and Expectations; Service Quality - A Profit Strategy for Financial Institutions.

He is also the director of the Center for Retailing Studies, editor of the Arthur Andersen Retailing Issues Letter, and former president of the American Marketing Association. His extensive research into the success factors of companies renowned for their quality of service have led him to the conclusion that there are four principles of great service: reliability, surprise, recovery, and fairness. His latest book is Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success (February 1999).

Programs:

Health Care Agenda for Business

The health care system in the United States is in crisis, and the implications for businesses and their employees are profound. As employers struggle with unrelenting double-digit health insurance cost increases, some firms have decided to drop coverage entirely, and many others have shifted costs to employees. Meanwhile, the quality of the health care being paid for by companies and their workers remains highly uneven. On its own, business cannot solve the health care crisis in all aspects, but that does not mean it cannot do a lot more to improve the system. Some companies are taking more active control over the issue and getting better results on both cost and quality.

To learn from such companies and those who influence and deliver health care services, Dr. Leonard L. Berry has conducted in depth interviews with thought leaders in business, health care and related sectors. The overriding lesson from his research: Companies must build bridges to other players in the system to address the systemic problems that transcend the most powerful corporations. He proposes a partnership-based health care agenda for business that will benefit not only companies and employees but also health care overall by strengthening the market mechanism and encouraging fruitful collaboration.

FAQs
  • How do I book Leonard Berry to speak at my event?

    Our experienced booking agents have successfully helped clients around the world secure speakers like Leonard Berry for speaking engagements, personal appearances, product endorsements, or corporate entertainment since 2002. Click the Check Availability button above and complete the form on this page to check availability for Leonard Berry, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get speaking fee information and check availability for Leonard Berry or any other speaker of your choice.
  • What are the speaker fees for Leonard Berry

    Speaking fees for Leonard Berry, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. The estimated fees to book Leonard Berry are $20,000 - $30,000 for live events and available upon request for virtual events. For the most current speaking fee to hire Leonard Berry, click the Check Availability button above and complete the form on this page, or call our office at 1.800.698.2536 to speak directly with an experienced booking agent.
  • What topics does Leonard Berry speak about?

    Leonard Berry is a keynote speaker and industry expert whose speaking topics include Business, Customer Service, Health and Wellness, Sales, Sales, Marketing and Branding.
  • Where does Leonard Berry travel from?

    Leonard Berry generally travels from Texas, USA, but can be booked for private corporate events, personal appearances, keynote speeches, or other performances. For more details, please contact an AAE Booking agent.
  • Who is Leonard Berry’s agent?

    AAE Speakers Bureau has successfully booked keynote speakers like Leonard Berry for clients worldwide since 2002. As a full-service speaker booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Please click the Check Availability button above and complete the form on this page including the details of your event, or call our office at 1.800.698.2536, and one of our agents will assist you to book Leonard Berry for your next private or corporate function.
  • What is a full-service speaker booking agency?

    AAE Speakers Bureau is a full-service speaker booking agency, meaning we can completely manage the speaker’s or celebrity’s engagement with your organization from the time of booking your speaker through the event’s completion. We provide all of the services you need to host Leonard Berry or any other speaker of your choice, including offer negotiation, contractual assistance, accounting and billing, and event speaker travel and logistics services. When you book a speaker with us, we manage the process of hosting a speaker for you as an extension of your team. Our goal is to give our clients peace of mind and a best-in-class service experience when booking a speaker with us.
  • Why is AAE Speakers Bureau different from other booking agencies?

    If you’re looking for the best, unbiased speaker recommendations, paired with a top-notch customer service experience, you’re in the right place. At AAE Speakers Bureau, we exclusively represent the interests of our clients - professional organizations, companies, universities, and associations. We intentionally do not represent the speakers we feature or book. That is so we can present our clients with the broadest and best performing set of speaker options in the market today, and we can make these recommendations without any obligation to promote a specific speaker over another. This is why when our agents suggest a speaker for your event, you can be assured that they are of the highest quality with a history of proven success with our other clients.
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During normal business hours, we respond to most inquiries within 4 hours.

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This website is a resource for event professionals and strives to provide the most comprehensive catalog of thought leaders and industry experts to consider for speaking engagements. A listing or profile on this website does not imply an agency affiliation or endorsement by the talent.

All American Entertainment (AAE) exclusively represents the interests of talent buyers, and does not claim to be the agency or management for any speaker or artist on this site. AAE is a talent booking agency for paid events only. We do not handle requests for donation of time or media requests for interviews, and cannot provide celebrity contact information.

If you are the talent and wish to request a profile update or removal from our online directory, please submit a profile request form.

Author of On Great Service and Former President of the American Marketing Association

Travels From:
Texas, USA
Speaking Fee:

Leonard Berry Biography

Dr. Leonard Berry is the author of On Great Service: A Framework for Action; Marketing Services: Competing Through Quality; Delivering Quality Service: Balancing Customer Perceptions and Expectations; Service Quality - A Profit Strategy for Financial Institutions.

He is also the director of the Center for Retailing Studies, editor of the Arthur Andersen Retailing Issues Letter, and former president of the American Marketing Association. His extensive research into the success factors of companies renowned for their quality of service have led him to the conclusion that there are four principles of great service: reliability, surprise, recovery, and fairness. His latest book is Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success (February 1999).

Programs:

Health Care Agenda for Business

The health care system in the United States is in crisis, and the implications for businesses and their employees are profound. As employers struggle with unrelenting double-digit health insurance cost increases, some firms have decided to drop coverage entirely, and many others have shifted costs to employees. Meanwhile, the quality of the health care being paid for by companies and their workers remains highly uneven. On its own, business cannot solve the health care crisis in all aspects, but that does not mean it cannot do a lot more to improve the system. Some companies are taking more active control over the issue and getting better results on both cost and quality.

To learn from such companies and those who influence and deliver health care services, Dr. Leonard L. Berry has conducted in depth interviews with thought leaders in business, health care and related sectors. The overriding lesson from his research: Companies must build bridges to other players in the system to address the systemic problems that transcend the most powerful corporations. He proposes a partnership-based health care agenda for business that will benefit not only companies and employees but also health care overall by strengthening the market mechanism and encouraging fruitful collaboration.

FAQs on booking Leonard Berry

  • How do I book Leonard Berry to speak at my event?

    Our experienced booking agents have successfully helped clients around the world secure speakers like Leonard Berry for speaking engagements, personal appearances, product endorsements, or corporate entertainment since 2002. Click the Check Availability button above and complete the form on this page to check availability for Leonard Berry, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get speaking fee information and check availability for Leonard Berry or any other speaker of your choice.
  • What are the speaker fees for Leonard Berry

    Speaking fees for Leonard Berry, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. The estimated fees to book Leonard Berry are $20,000 - $30,000 for live events and available upon request for virtual events. For the most current speaking fee to hire Leonard Berry, click the Check Availability button above and complete the form on this page, or call our office at 1.800.698.2536 to speak directly with an experienced booking agent.
  • What topics does Leonard Berry speak about?

    Leonard Berry is a keynote speaker and industry expert whose speaking topics include Business, Customer Service, Health and Wellness, Sales, Sales, Marketing and Branding.
  • Where does Leonard Berry travel from?

    Leonard Berry generally travels from Texas, USA, but can be booked for private corporate events, personal appearances, keynote speeches, or other performances. For more details, please contact an AAE Booking agent.
  • Who is Leonard Berry’s agent?

    AAE Speakers Bureau has successfully booked keynote speakers like Leonard Berry for clients worldwide since 2002. As a full-service speaker booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Please click the Check Availability button above and complete the form on this page including the details of your event, or call our office at 1.800.698.2536, and one of our agents will assist you to book Leonard Berry for your next private or corporate function.
  • What is a full-service speaker booking agency?

    AAE Speakers Bureau is a full-service speaker booking agency, meaning we can completely manage the speaker’s or celebrity’s engagement with your organization from the time of booking your speaker through the event’s completion. We provide all of the services you need to host Leonard Berry or any other speaker of your choice, including offer negotiation, contractual assistance, accounting and billing, and event speaker travel and logistics services. When you book a speaker with us, we manage the process of hosting a speaker for you as an extension of your team. Our goal is to give our clients peace of mind and a best-in-class service experience when booking a speaker with us.
  • Why is AAE Speakers Bureau different from other booking agencies?

    If you’re looking for the best, unbiased speaker recommendations, paired with a top-notch customer service experience, you’re in the right place. At AAE Speakers Bureau, we exclusively represent the interests of our clients - professional organizations, companies, universities, and associations. We intentionally do not represent the speakers we feature or book. That is so we can present our clients with the broadest and best performing set of speaker options in the market today, and we can make these recommendations without any obligation to promote a specific speaker over another. This is why when our agents suggest a speaker for your event, you can be assured that they are of the highest quality with a history of proven success with our other clients.

Leonard Berry is a keynote speaker and industry expert who speaks on a wide range of topics . The estimated speaking fee range to book Leonard Berry for your event is $20,000 - $30,000. Leonard Berry generally travels from TX, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are JP Pawliw-Fry, Tim Seitz, Matthew Halloran, James D. Feldman, CSP, CITE, CPIM, CPT and Chad Hymas. Contact All American Speakers for ratings, reviews, videos and information on scheduling Leonard Berry for an upcoming live or virtual event.

Tell us about your event!

During normal business hours, we respond to most inquiries within 4 hours.

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Speakers Similar to Leonard Berry

This website is a resource for event professionals and strives to provide the most comprehensive catalog of thought leaders and industry experts to consider for speaking engagements. A listing or profile on this website does not imply an agency affiliation or endorsement by the talent.

All American Entertainment (AAE) exclusively represents the interests of talent buyers, and does not claim to be the agency or management for any speaker or artist on this site. AAE is a talent booking agency for paid events only. We do not handle requests for donation of time or media requests for interviews, and cannot provide celebrity contact information.

If you are the talent and wish to request a profile update or removal from our online directory, please submit a profile request form.

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