For health care executives, keeping up with new technology is a formidable task. Deploying it successfully can be even more daunting. In fact, it sometimes seems that once a new technology system is running optimally, it is already antiquated. Then there is the problem of education: in order to maintain a successful organization, CFOs and CIOs must find a way to train their staffs to ensure the new technology is functioning to its full capabilities.

Douglas Goldstein is familiar with all these issues. Goldstein is an internationally recognized expert in healthcare strategy, e-commerce and e-care. As a "Practical Futurist," CEO, author and consultant, Douglas has guided the nation's leading healthcare organizations in developing products, e-services and alliances necessary to prosper in the 21st century. Mr. Goldstein is a pioneer in dynamic business strategies for traditional and new media companies committed to leading into the future. Douglas is the author of the widely acclaimed book and CD-ROM, e-Healthcare: Harness the Power of Internet e-Commerce and e-Care. He also authored the book, Quality, Patient Safety and Cost Effectiveness Through Leadership and Technology. He has been the e-Strategist and developer of numerous health and medical Web projects including: Medformation.com (2000 Best of the Best Hospital Web Sites), HealthOnline.com, Health Adventure, a 1998 Smithsonian, ComputerWorld nominee; GreatestHits.com, DreamDog.com, Bio-Portraits.com, THEO (Teen Health Education Online), and eHealthcare.net.

He is President of an innovative consulting and product development firm dedicated to exceptional performance through "Best Thinking™" and the use of digital technology. He also has served as founder, Chairman and CEO of Health Online, Inc. for eight years and he was a co-founder and vice president of 1-800-DOCTORS, a doctor information and appointment service.

Doug writes Medical Internet, a monthly column for Managed Care Interface magazine and he has penned numerous articles on healthcare, e-commerce and e-care. In addition to his e-Healthcare book and CD-ROM, he was the lead author of five finance, healthcare and business “Best of the Net” Internet books from McGraw Hill Irwin and three noted books on healthcare management.

Doug is a graduate of the University of Michigan, School of Natural Resources where he studied environmental communications/advocacy and business.

Most Requested Topics:

 * Digital Doctoring Today--DNA and Nano Doctoring Tomorrow: Gain invaluable 

   yet practical perspectives on how the latest clinical, technological and 

   pharmaceutical trends that will impact you and your customers.

*  Distinctive Innovation--The Performance Excellence Solution: Generate

   hundreds of innovative and practical ideas to grow your organization with this 

   energizing, educational and entertaining program. This is a high-energy keynote

   that delivers invaluable insights from Douglas’ multi-media, Six Sigma,

   knowledge management and innovation acceleration work with the world’s 

   largest healthcare organizations.

*  **Future Health Today: The Power of Thought and Technology to Heal Today and

   Tomorrow:** Be your own Consumer MD! First this keynote profiles how technology

   will revolutionize heart disease, aging and medical care in 2012. Then it delivers

   practical actions that you can take today for better health and wellness.

*  eHealthcare: Predictions, Trends and Tactics: Insights for executives and doctors

   to leapfrog the competition via e-Commerce and e-Care services. Gain

   indispensable knowledge from Doug’s eHealthcare book/CD-ROM and recent

   consulting projects.

*  4D Strategy in Healthcare: The Way to Distinctive Innovation: Turn disruptive

   innovations in technology, customer needs and regulations into ongoing

   distinctive innovations through this thought provoking keynote.

• **Distinctive Innovation: Quality and Safety through Knowledge at the Point of 

   Care: ** Distinctive Innovation is about solving problems and getting to solutions 

   that work--solutions that improve or redesign an inefficient process to reduce 

   errors and defects. The Goal = Better Outcomes! What is Distinctive Innovation?  

   It’s ‘Applied Creativity!’ A process is ‘distinct’ if it’s not equal to the previous state. 

   Something is ‘innovative’ if it is a new idea, product or process that is useful,

   practical, different and improved. A ‘Distinctive Innovation’ does not necessarily 

   mean a breakthrough invention like the electric light bulb. It’s a dynamic problem-

   solving process that leverages tools such as Six Sigma and appropriate

   technology combined with a individual’s and team’s ingenuity. Our healthcare

   system is transforming into a high performance network to meet the demands of

   our customers--patients and payers. The question is who will lead and who will

   follow. Customer demands (patient and payer), exponential explosion of medical

   knowledge and an unacceptable rate of medical errors are driving forces of

   change. To prosper you need 20/20 forward vision to be the kind of health care

   organization that patients want connected with their care 2020. All organizations

   are capable of delivering a culture of ‘Distinctive Innovations’ that continuously

   improve processes, systems and outcomes that saves time and money but that

   depends on leaders leading. The health system of 2020 will be a consumer-

   centered system that supports care anywhere a patient wants, anytime of the day!

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