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Nancy Friedman

The Telephone Doctor, Customer Service Expert

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Nancy Friedman Biography

Nancy Friedman is a gifted motivational business speaker with a proven track record. The valuable information Nancy gives her audiences has helped set the standards for corporations and associations across the country. Nancy specializes in giving "how to" techniques based on real world experience...techniques she has shared with companies world wide to increase profits and gain a competitive edge.

Nancy is perhaps best known as the Telephone "Doctor"®. Thanks to her highly successfully series of videos on customer service and telephone skills. This comprehensive collection of programs is distributed in 28 countries. Tens of thousands of organizations in the U.S. alone use these programs. The series is considered to be the most effective customer service training package available today! Nancy is an internationally recognized authority on customer service. She has appeared on literally hundreds of television and radio programs world wide including the Today Show, CBS This Morning, Good Morning America, Canada Today and the BBC, and more recently she appeared on OPRAH. A two time MILLION DOLLAR ROUND TABLE SPEAKER, Nancy's quick wit and sense of humor make her a big hit with audiences of all sizes and across all segments of the employee population.

Whether delivered to owners and managers or to front-line staff, Nancy's message hits home. In addition to television and radio, she's also no stranger to the print medium...having been featured in respected newspapers and magazines like the Wall Street Journal, USA Today and Nations Business. She's even written her own best selling book. Her presentations motivate, educate and entertain. Audiences walk away feeling great about themselves, their company and their customers.

    Hell Hath No Fury Like a Customer Scorned

    How to be an Island of Excellence in an Ocean of Mediocrity

    Getting the Right Attitude: 7 Keys to a Customer Service Culture

    The A to Z of Sales

    7 Touch Points of Customer Service

    10 Biggest Customer Service Mistakes

Videos
Books
54 Golden Nuggets: The Best of the Telephone Doctor

54 Golden Nuggets: The Best of the Telephone Doctor

How to Get Your Customers Swearing by You, Not at You

How to Get Your Customers Swearing by You, Not at You

Cutomer Service Nightmares 100 Tales

Cutomer Service Nightmares 100 Tales

FAQs
  • HOW TO BOOK Nancy Friedman?

    Our booking agents have successfully helped clients around the world secure talent like Nancy Friedman for both live and virtual events for over 15 years. The team at All American Entertainment represents and listens to the needs of organizations and corporations seeking to hire keynote speakers, celebrities or entertainers for speaking engagements, personal appearances, product endorsements, or corporate entertainment. Fill out a booking request form for Nancy Friedman, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get pricing information and check availability for Nancy Friedman or any other celebrity of your choice.
  • HOW MUCH DOES IT COST TO BOOK Nancy Friedman?

    Booking fees for Nancy Friedman, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. Pricing often varies between live and virtual events. Other factors that can affect speaker fees include the talent's schedule, market conditions, length of presentation, and the location of the event. The live and virtual event speaking fees listed on this website are intended to serve as a guideline only. In some cases, the actual quote may be above or below the stated range. For the most current fee to hire Nancy Friedman, please fill out the booking request form or call our office at 1.800.698.2536 to speak with an experienced booking agent.
  • WHO IS THE AGENT FOR Nancy Friedman?

    All American Entertainment has successfully secured celebrity talent like Nancy Friedman for clients worldwide for more than 15 years. As a full-service talent booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Fill out the booking request form or call our office at 1.800.698.2536, and one of our agents will assist you to book Nancy Friedman for your next private or corporate function.
  • WHAT IS A FULL-SERVICE TALENT BOOKING AGENCY?

    All American Speakers is a "buyers agent" and exclusively represents talent buyers, meeting planners and event professionals, who are looking to secure celebrities and speakers for personal appearances, speaking engagements, corporate entertainment, public relations campaigns, commercials, or endorsements. We do not exclusively represent Nancy Friedman or claim ourselves as the exclusive booking agency, business manager, publicist, speakers bureau or management for Nancy Friedman or any other speaker or celebrity on this website. For more information on how we work and what makes us unique, please read the AAE Advantage.
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During normal business hours, we respond to most inquiries within 4 hours.

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This website is a resource for event professionals and strives to provide the most comprehensive catalog of thought leaders and industry experts to consider for speaking engagements. A listing or profile on this website does not imply an agency affiliation or endorsement by the talent.

All American Entertainment (AAE) exclusively represents the interests of talent buyers, and does not claim to be the agency or management for any speaker or artist on this site. AAE is a talent booking agency for paid events only. We do not handle requests for donation of time or media requests for interviews, and cannot provide celebrity contact information.

If you are the talent, and wish to request removal from this catalog or report an issue with your profile, please click here.

The Telephone Doctor, Customer Service Expert

Travels From:
St. Louis, MO, USA
Speaking Fee:

Nancy Friedman Biography

Nancy Friedman is a gifted motivational business speaker with a proven track record. The valuable information Nancy gives her audiences has helped set the standards for corporations and associations across the country. Nancy specializes in giving "how to" techniques based on real world experience...techniques she has shared with companies world wide to increase profits and gain a competitive edge.

Nancy is perhaps best known as the Telephone "Doctor"®. Thanks to her highly successfully series of videos on customer service and telephone skills. This comprehensive collection of programs is distributed in 28 countries. Tens of thousands of organizations in the U.S. alone use these programs. The series is considered to be the most effective customer service training package available today! Nancy is an internationally recognized authority on customer service. She has appeared on literally hundreds of television and radio programs world wide including the Today Show, CBS This Morning, Good Morning America, Canada Today and the BBC, and more recently she appeared on OPRAH. A two time MILLION DOLLAR ROUND TABLE SPEAKER, Nancy's quick wit and sense of humor make her a big hit with audiences of all sizes and across all segments of the employee population.

Whether delivered to owners and managers or to front-line staff, Nancy's message hits home. In addition to television and radio, she's also no stranger to the print medium...having been featured in respected newspapers and magazines like the Wall Street Journal, USA Today and Nations Business. She's even written her own best selling book. Her presentations motivate, educate and entertain. Audiences walk away feeling great about themselves, their company and their customers.

    Hell Hath No Fury Like a Customer Scorned

    How to be an Island of Excellence in an Ocean of Mediocrity

    Getting the Right Attitude: 7 Keys to a Customer Service Culture

    The A to Z of Sales

    7 Touch Points of Customer Service

    10 Biggest Customer Service Mistakes

Nancy Friedman Videos

  • Nancy Friedman Keynote Speaker Promo - YouTube

Nancy Friedman Books

FAQs on booking Nancy Friedman

  • How to book Nancy Friedman?

    Our booking agents have successfully helped clients around the world secure talent like Nancy Friedman for both live and virtual events for over 20 years. The team at All American Entertainment represents and listens to the needs of organizations and corporations seeking to hire keynote speakers, celebrities or entertainers for speaking engagements, personal appearances, product endorsements, or corporate entertainment. Fill out a booking request form for Nancy Friedman, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get pricing information and check availability for Nancy Friedman or any other celebrity of your choice.
  • How much does it cost to book Nancy Friedman?

    Booking fees for Nancy Friedman, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. Pricing often varies between live and virtual events. Other factors that can affect speaker fees include the talent's schedule, market conditions, length of presentation, and the location of the event. The live and virtual event speaking fees listed on this website are intended to serve as a guideline only. In some cases, the actual quote may be above or below the stated range. For the most current fee to hire Nancy Friedman, please fill out the booking request form or call our office at 1.800.698.2536 to speak with an experienced booking agent.
  • Who is the agent for Nancy Friedman?

    All American Entertainment has successfully secured celebrity talent like Nancy Friedman for clients worldwide for more than 20 years. As a full-service talent booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Fill out the booking request form or call our office at 1.800.698.2536, and one of our agents will assist you to book Nancy Friedman for your next private or corporate function.
  • What is a full-service talent booking agency?

    All American Speakers is a "buyers agent" and exclusively represents talent buyers, meeting planners and event professionals, who are looking to secure celebrities and speakers for personal appearances, speaking engagements, corporate entertainment, public relations campaigns, commercials, or endorsements. We do not exclusively represent Nancy Friedman or claim ourselves as the exclusive booking agency, business manager, publicist, speakers bureau or management for Nancy Friedman or any other speaker or celebrity on this website. For more information on how we work and what makes us unique, please read the AAE Advantage.

Nancy Friedman is a keynote speaker and industry expert who speaks on a wide range of topics . The estimated speaking fee range to book Nancy Friedman for your event is $5,000 - $10,000. Nancy Friedman generally travels from St. Louis, MO, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Kathleen Wood, Sally Hogshead, Amanda Gore, Patricia Fripp and Mimi Donaldson. Contact All American Speakers for ratings, reviews, videos and information on scheduling Nancy Friedman for an upcoming live or virtual event.

Nancy Friedman Speaker Videos

  • Nancy Friedman Keynote Speaker Promo - YouTube

Tell us about your event!

During normal business hours, we respond to most inquiries within 4 hours.

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Speakers Similar to Nancy Friedman

This website is a resource for event professionals and strives to provide the most comprehensive catalog of thought leaders and industry experts to consider for speaking engagements. A listing or profile on this website does not imply an agency affiliation or endorsement by the talent.

All American Entertainment (AAE) exclusively represents the interests of talent buyers, and does not claim to be the agency or management for any speaker or artist on this site. AAE is a talent booking agency for paid events only. We do not handle requests for donation of time or media requests for interviews, and cannot provide celebrity contact information.

If you are the talent, and wish to request removal from this catalog or report an issue with your profile, please click here.

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The 2022 Speaking Industry Benchmark Report