Kaushik heads HR for Convergys Information Management (India), the telecom billing products and solutions and IT development arm of Convergys, a global leader in relationship management. In his current role, Kaushik is responsible for leading the development and implementation of human resource programs and processes for Convergys' India Offshore Development Center employees. Before joining Convergys, Kaushik had a broad experience in working with best- in-class companies across multiple sectors such as ITC Ltd (the Indian associate of BAT), Madura Coats/Madura Garments (the Indian subsidiary of Coats Vyella plc.), OfficeTiger Database Systems (now a part of RR Donnelley) and Bharti Airtel Ltd. He also had a short, pre-MBA stint as a sub-editor, News Desk, at the Kolkata based daily, The Telegraph. His significant achievements include setting up a INR 450 crore (INR 4.5 Billion) state-of-the art, greenfield cigarette manufacturing facility (including people systems, processes and structures, training & communication and all legal/statutory approvals) for ITC Ltd Bangalore, besides managing the merger between Aditya Birla Nuvo and Madura Garments, restructuring Madura Garments' organizational structure around brands, ensuring fast-paced ramp-ups at OfficeTiger, Airtel and Convergys' ODC. Kaushik's strategies in managing industry best levels of retention in the Fashion & Retailing and ITES sectors have been much appreciated. He was also instrumental in creating blue-prints for managerial career management and a Learning Center for ITC Ltd, internal benchmarks in the area of recognition systems and processes in ITC Ltd, setting up new lines of business at OfficeTiger, representing ITC Ltd on the CII Eastern Regional Sub-committee on HR, TQM & Employee Empowerment (1992) and GMCI, Bangalore (1998) and being among the regional awardees of AIMA's National Young Managers' Competition (1994). Through his vast experience, Kaushik has gained proven leadership, communication, negotiation and organizing skills, a strong people orientation, business focus and innovativeness. Kaushik is deeply interested in teaching, training, reading, music, poetry, painting, quizzing, social work, wildlife and games like golf, cricket, volleyball, soccer, badminton and table tennis. Summary of Public Speaking & Training experience: Conducted over 500 hours of training covering Strategic HR (Alliance Business Academy), Team Building workshops (ITC, Madura Coats/Madura Garments, OfficeTiger, Airtel), Personal Effectiveness workshops (Madura Coats/Madura Garments, OfficeTiger, Airtel), Role Clarification Workshop (HP GDIC), Change Management (OfficeTiger, Airtel, Convergys), Appraisal Skills workshop/Performance Management Workshops (Airtel, Convergys, OfficeTiger), Leadership Skills workshops (Airtel, OfficeTiger, Madura Garments, ITC Ltd), Communication Skills (ITC, OfficeTiger), Recruitment Skills workshop (OfficeTiger / Convergys), among others. Faculty Trainer, ICFAI University MBA (HR) Faculty Technical Session Chairperson, National Management Convention, 2008, Asian School of Business Management, Bhubaneshwar Guest Speaker, Bhadruka PG College, as part of The Hindu Business Line Club Campus Reach Initiative, Hyderabad Trainer, Lok Sabha Secretariat Officers' Foundation Course, The M Channa Reddy HRD Institute of AP, Hyderabad Guest Speaker, Industry-Academia Interface, Kakatiya Institute of Technology & Sciences, Warrangal Guest Speaker, Industry-Academia Interface, Jawaharlal Nehru Technological University, Hyderabad Has been Master of Ceremonies & Compère for various programs at ITC, Madura Garments & elsewhere** Has been valedictory session speaker at various colleges, MBA, Technology institutes, NIIT
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