Biography of Laurie Brown

With more than eighteen years of experience as a diversity training facilitator, Laurie has earned a reputation as a highly engaging and effective professional whose work gets results for clients.

Laurie has a broad background in a variety of training methods, including workshops, satellite distance learning, video and film.  She has conducted training for clients from Ford, General Motors, GMAC, Volkswagen, the UAW and Visteon to Kmart.  She has provided facilitation and training on subjects as varied as product knowledge, brand, marketing and sales, diversity, customer service and facilitation skills.  Her training career has taken her across the United Statesand abroad, working with culturally diverse audiences at all corporate levels.

One of her specialties is diversity.  She is passionate on the subject and has worked with both corporations and unions helping them understand the power of a diverse workforce. 

Laurie is equally passionate about caring for the customer.  Because she believes all businesses need to be consumer oriented, she has worked with students in plants, dealerships and corporations, helping them become more customer focused.

Her excellent communication skills and supportive approach to learners have earned her the highest evaluations from trainees and clients alike.

Laurie is a member of the American Society for Training and Development and the National Speakers Association.