Biography of Gene Swindell

Gene Swindell is the "Voice of Change" in customized keynotes and seminars. With more than 20 years experience on the platform, his dynamic style and practical information has inspired audiences throughout the US and 16 other countries.

His client list reads like a Who's Who in Business including American Express, General Electric, Dow Chemical, AT&T, Marriott, BP/Amoco, Arthur Andersen, Nestle' Foods, Caterpillar, Philips Electronics and many other organizations and associations.

He is author of three books: The New ABCs of Succes  (the new edition from his 1988 hit);Why Am I Stuck Here?: Ten Lifelines Out of Leadership Ruts , and Jabez .

Gene has produced audio programs on leadership, customer service and professional telephone kills. He has written many articles published in national business publications. Gene is a frequent guest on radio and TV business shows, including CNN worldwide. Gene is president of a business consulting agency, in Atlanta, GA, founded in 1979.

A native of Indiana, Gene began his career as a newspaper reporter and radio newscaster before entering television where he was a news anchorman at an NBC-affiliated station.

For ten years, the "Voice of General Motors" as a corporate speaker, radio show host and training facilitator, Gene Swindell takes a progressive and practical approach to each audience. He is a firm believer in bringing people and ideas together to create lasting and usable solutions. lients sum up his performance as "Powerful ... Practical ... Cutting-edge ... and FUN!"

Most Requested Topics:

Leadership for Mastering Change: Can you lead your organization in a new direction as rapid-pace changes occur? You can't rely on old, outdated management techniques or trial-and-error approaches. You must be ready for constant change and the turmoil that goes with it. You can meet these challenges with Gene Swindell's fast-paced keynote address on Leadership for Mastering Change.His customized presentation examines important changes needed in management and organizational structure; three critical keys in planning change; how to get employee support and cooperation, and other vital techniques to survive in this ever-changing business environment.

Customer Service is Your Only Business: Everyone knows that customers are the lifeblood of every business but keeping them loyal remains the major challenge. Gene Swindell goes beyond the usual service approach and delivers a high-content, inspiring message on reversing the typical "inward" attitude to an "external" approach and learn what customers really want. To realign your company, regardless of size or industry, there are specific areas that must be targeted to maintain a balance of meeting customer needs while increasing profitability. The power of technology must be implemented; every employee from executives to line workers must be prepared to act immediately, and each one must be flexible. By intensifying and accelerating your focus on customer needs and delivering exceptional service, your company can be the leader by setting standards the competition will have to meet. Yes, it's time for Gene Swindell to explain why "customer service is your only business!"

Get Up and Get Going!: An inspiring program that challenges everyone to dream, set goals, learn and succeed in life. Based on his latest book, The New ABC's of Success, Gene Swindell uses humorous personal stories and practical applications to chart a life-changing course. His high-energy and entertaining style will launch your convention or conference on a high note! and techniques we can strive toward and enjoy success.

Life Would Be Easy…if it Weren’t for Other People: Managing people of different ages is challenging today as the workforce becomes increasingly diverse. Managers and supervisors complain about the arrogance, challenge to authority and lack of work ethics of their younger employees. On the other side, older managers who refuse to listen to new ideas and want to maintain the status quo, frustrate younger generations. Gene explores the various personality styles, behavioral patterns, and generational differences that make work relationships difficult in a lively, high interactive presentation.