Susan joined the TPC team in 2006. She is a business and organizational consultant whose background includes over 25 years of national and international experience with over 300 organizations. As a keynote speaker, she specializes in Gender and Generational Differences, Leadership and Team Development, Change Management, Performance Management, and Customer Service. Susan is also a member of the National Speakers Association.

Susan joined the TPC team in 2006. She is a business and organizational consultant whose background includes over 25 years of national and international experience with over 300 organizations. As a keynote speaker, she specializes in Gender and Generational Differences, Leadership and Team Development, Change Management, Performance Management, and Customer Service. She is also a member of the National Speakers Association, as well as the author of 3 books. Susan’s book In the Company of Women, co-authored with Dr. Pat Heim, has been featured on Good Morning America, Time Magazine, USA Today and the BBC; and was also selected as a Harvard Business School “Book of the Month.”

MOST REQUESTED TOPICS:

Four Generations
One Workplace
For the first time in history 4 generations are working side-by-side in 1 workplace. This research-based presentation reveals what shapes our Values and how to attract, hire and retain talented members of each generation. Explores top attributes of current generations as well as communication style differences and strategies for success.

She Said/ He Said
Recognizing & Valuing Gender Differences
Men and Women are raised in different cultures, have differences in brain structure and hormones, and genetics. This humorous presentation spotlights differences in leadership, team development, problem-solving & communication. Allows both genders to see the strengths of the other in order to build winning teams at home and in the work place.

In the Company of Women
Women Working with Women
Women hold half the professional and management positions in the U.S. and bring different strengths, expectations and challenges with them. This illuminating presentation explores the Power-Dead-Even-Rule and the Golden Triangle as well as the research findings - biological, genetic and sociological - that explain female behavior. Includes steps to turn workplace conflicts into powerful alliances.

She Buys / He Buys
Gender Differences in the Marketplace
Men and Women have differences that are hardwired in their genes, brain, and hormones and then reinforced during childhood.  They buy products, services and ideas for different reasons & can be turned off by marketing approaches that clash with their gender culture. This humorous, informative presentation explains how to influence Men and Women in their buying decisions whether it be for buying your ideas or products.

Emerging Issues for Women
Women face new issues that emerge from higher education & corporate positions, longer life spans, being in the "sandwich generation and increased stress.  This humorous, research based presentation shows what these new emerging issues are and ways to be successful and thrive at work and at home.

Things Women Do To Sabotage Their Careers
Men and women are raised in different cutlures and have different brain structures, hormones and genetics.  This humorous, high-content presentation spotlights differences in leadership, team development, problem-solving & comunication, and shows how women often sabotage their careers when working with men.  Emphasis is on what women can do to be successful when working with men who may be their customers, manager, employees or peers.