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With nearly three decades of management consulting and corporate research expertise, Bill Capodagli (pronounced Cap-o-die) co-authored one of Fortune magazine’s “Best Business Books.” Bill is currently the most requested speaker on Walt Disney’s success and leadership principles in the U.S. The Disney Way: Harnessing the Management Secrets of Disney in Your Company is currently published in eight languages, and is newly revised for 2006.
In 2000, McGraw-Hill released Bill’s practical Disney Way Fieldbook: How to Implement Walt Disney’s Vision of “Dream, Believe, Dare, Do” in Your Company as a companion to the original book. Bill also co-authored Leading at the Speed of Change: Using New Economy Rules to Invigorate Old Economy Companies, the behind-the-scenes story of how Rick Roscitt, former leader at AT&T, created a $5 billion dollar network outsourcing division known as Solutions within five years.
For over ten years, Capodagli Jackson Consulting, has assisted organizations incorporate The Disney Way model into their strategic initiatives. Prior to founding his company, Bill held managerial positions at the consulting firms of AT Kearney, Ernst & Whinney (now Ernst and Young) and Coopers & Lybrand. Bill is increasingly sought after as an international keynote speaker, and is the most requested speaker in the U.S. on Walt Disney’s original success principles. He enlightens his audiences with how The Disney Way’s model is transforming management paradigms in virtually
every industry, from hospitality to health care.
Keynote Presentation:
“If Walt Ran Your Organization – The Disney Way”
Disney Way Principles in Action
If Walt Ran Your Organization!!
Dream . . . of an organization where employees and teams are self-motivated to the successful achievement of long-term goals in an environment of mutual respect and trust
Believe . . . that every employee is capable of creating magical moments for customers
Dare . . . to transform the customer experience from a commodity that anyone of your competitors can provide to a unique memorable experience that only you can provide
Do . . . create a customer-centric culture
I dream, I test my dreams against my beliefs, I dare to take risks, and I execute my vision to make those dreams come true – Walt Disney
Key Endorsements
New York Association of Homes and Services for the Aging – “a big thank you for your presentation…the attendees were extremely appreciative and pleased with the information you shared with them!” (Kathy Gormley, CMP, Director Educational Planning and Development)
Emmis Communications – “Great keynote for our annual meeting, inspiring us to look at Disney as a model of success for our business.” (Jeff Smulyan, President)
Coldwell Banker – “a lot of content in this presentation from which the banking community will greatly benefit.” (Bob Clark, Executive)
The Wharton School, University of Pennsylvania – “Bill made his dream, believe, dare, do framework come alive by using vivid examples of how leaders at AT&T and Disney used this model to effectively lead their organizations.” (Benjamin Yurchak, The Wharton School, University of Pennsylvania)
The University of Chicago – “Bill Capodagli enlightened his audience with the message: “break the speed limits, but know your limitations”. . . great advice for companies to reinvent themselves for the new economy.” (Jo (Hamburge, The University of Chicago)
The Management Roundtable, Inc. – “Bill Capodagli’s presentation addresses universal business issues and therefore is appealing to those in virtually every profession. Most leaders are intrigued with Disney’s so-called “secret recipe” for success and are enthusiastic to learn practical methods for adapting the ingredients into their own organizations.” (Kimberly Weir, Conference Director)
Global Business Research – In-Store Banking Conference – “Congratulations…this was the top-rated speaker of the program; excellent subject and outstanding presentation.” (Tom Edgar, Program Director)
Fullerton, California Chamber of Commerce – “Bill’s presentation was wonderful, and we received a lot of positive feedback from the attendees. “ (Chris Fraschetti, Board of Directors)
JC Resorts – “Thank you for your wonderful presentation.” (Cristal Meyer, HR Director)
Lansing Chamber of Commerce Expo – “thank you….I am giving you an overwhelming recommendation and my approval!” (Nicole Stapleton, Director of Events)
Dothan, Alabama Chamber of Commerce – “Bill’s presentation was on target and very well received. He definitely gave our audience of 600-plus take-away information they could implement in their daily business practices. Several Chamber members made a point of telling our incoming and outgoing chairman how much they enjoyed Bill’s remarks.”
Windsor Capital Group (Embassy Suites) – “This was a great session and will be put to good use. Thanks for all the help with our company’s direction.” (Mark Goeman, V.P. Sales)
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