Printable Biography of Dean Lindsay

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Recognized as a ‘Sales-and-Networking Guru’ by the Dallas Business Journal.

DEAN LINDSAY IN BULLET POINTS

Dean Lindsay speaks on building Priceless Business Relationships and Becoming a Progress Agent.  Priceless Business Relationships are the key to:

Teamwork and Productivity
Solid Customer Care
Servant Leadership
Retention and Morale
Organizational Success
Quality Referral Generation
and MORE SALES
Dean believes there is an important connection between sales, motivation, solid customer care and leadership. All are achieved by effectively positioning yourself, your ideas, your suggestions, your solutions, your products, your services as PROGRESS in the other person's mind. It is vital that you and your company are positioned as PROGRESS and NOT CHANGE. It is natural to resist change but we embrace PROGRESS. All progress is change but not all change is PROGRESS. Dean helps you become a Progress Agent and "BE PROGRESS".

Recognized as a 'Sales-and-Networking Guru' by the Dallas Business Journal.
Spotlighted as an OUTSTANDING SPEAKER by the International Association of Speakers Bureaus.
Is a featured contributor to Executive Travel, Sales and Service Excellence and the American Management Association's Moving Ahead magazine as well as the nationally distributed audio publication Selling Power Live.
Delivers killer keynotes, breakouts, general session presentations, and interactive boot camps that Empower Progress in sales, service and Workplace Performance.
Speaking and consulting style is refreshingly daring, imaginative, and a lot of fun (Be sure and watch Dean's speaker demo).
Dean Lindsay's best selling business book, Cracking the Networking CODE: 4 Steps to Priceless Business Relationships is Recommended Reading by the United Professional Sales Association and Profit magazine.
Dean's writting has been endorsed Ken Blanchard - author of The One Minute Manager and Brian Tracy along with many others.
Jay Conrad Levinson - the author of Guerrilla Marketing, thought so much of Dean's book on building priceless business relationships that he wrote the book's foreword.
A cum laude graduate of the University of North Texas, Dean presently serves on the Executive Advisory Board for UNT's Department of Marketing and Logistics.
The Dallas Business Journal selected Mr. Lindsay as one of "D-FW's Rising Stars Under Forty in The Business World Today".
Travels from Dallas, Texas
Dean Lindsay is an ideal for organizations looking for a highly entertaining and dynamic speaker to address business topics such as:               

Sales, Growth and Motivation
Quality REFERRAL Generation 
Prospecting, Business Networking and Relationship Building
Customer Loyalty and Retention
Dealing w/ Angry Customers
Stress Management (Sales and Service)
Team Morale, Focus, Productivity
Finding Progress in Changing Business Landscape
Small Business Success
and for organizations desiring to Get Energized and HAVE SOME FUN!!!
Clients include:

New York Life
American Airlines
Ericsson
Pacific Life & Annuity
American Express
Washington Mutual
Office Max
Haggar Clothing Company
Meeting Planners International
Michigan State University
Sun Microsystems
Chase Bank
Nationwide Floor and Window Coverings
Bell Helicopter
The Independent Insurance Agents of Texas
Raytheon
Western Union
Max Derden, a partner with PricewaterhouseCoopers LLP says: "Dean Lindsay is one sharp and funny guy. I have been in the business arena for over forty years and we have needed Dean Lindsay's unique voice for far too long."

Dean is an avid runner and has completed the Stockholm Marathon in Stockholm, Sweden, and the Motorola Marathon in Austin, Texas. He lives in a suburb of Dallas, Texas, with his wife Lena and their two strong and wonderfully nutty daughters, Sofia and Ella.

Dean Lindsay knows that personal and professional progress is by design, not chance. He also knows that personal and professional progress is directly correlated to the progress you provide others and is therefore dedicated to your organization's progress.

 Programs include:

Cracking the Networking CODE: 4 Steps to Priceless Business Relationships
Listening as if your Lifestyle Depended on it.  IT DOES!!
Your Brain is a Terrible Thing to Use Against Yourself
Diving for Referral Pearls: Keys to Cultivating QUALITY Referrals
Be Progress - The Critical Missions Progress Agent
Cherishing Customers: Customer Service on the MEND
Details on Select Programs:

--- Cracking the Networking CODE: 4 Steps to Priceless Business Relationships

 "Perhaps the most powerful way to leverage and multiply your talent and ability is by expanding your personal and business network. This book shows you how."
-- Brian Tracy, Author, Getting Rich Your Own Way

You can't achieve your best in ANY business without learning the all-important art of connecting. Dean Lindsay's rip-roaring programs based on his best selling book, Cracking the Networking CODE: 4 Steps to Priceless Business Relationships is filled with fresh profitable insights and practical tips on how to build meaningful, win-win relationships for your business and your life.

No matter where you are in your business life, you will enjoy Dean's humorous yet highly practical approach to meeting, connecting, and developing long-term relationships with others. The subject matter is practical and can be easily applied to all aspects of business life.

"This book is a hip, fun, easy read that is filled with specific tips for connecting and staying connected with others. It is also filled with enough trivia and “significa” to give you even more to talk about. Read, laugh, learn and improve."
-- Jim Cathcart, Author of Relationship Selling

Cracking the Networking CODE spent several weeks as one of the Top 100 Sales and Marketing Books on Amazon.com.

"For over three years, our entire sales team has benefited from Dean sharing his topnotch business-building insights, insights now found in his smart, engaging, and powerful Cracking the Networking CODE. While utilizing Dean's fresh insights, along with his personal coaching and mentoring, our sales professionals have taken their success to the next level! " -- J. Lee Ripley, Field Vice President, Pacific Life & Annuity Company

"This is a book that everyone will wish they read 20 years ago." --Frank Bracken, President and COO, Haggar Clothing Co.

--- Be Progress - The Critical Missions of a Progress Agent

Businesses are increasingly being forced to deal with change while attempting to meet organizational goals. We resist change. We embrace progress. This talk is designed to empower audience members to commit to continually taking steps towards personal and organizational goals, to formulate a healthy attitude towards change and to utilize the Six P's of Progress to sell themselves on the benefits of continual action. Participants are encouraged to continually Be Progress for co-workers, prospects and clients. Be Progress.

“Dean’s program was the perfect fit and one of the best we have ever had.”
-- Judi Phares, President and Founder, RTI/Community Management Associates, Inc.

“Dean is one of the best speakers I have ever seen: engaging, persuasive, and passionate.” -- Amy Dunker, Vice President Business Development, Western Union

--- Cherishing Customers --Customer Relationships on the MEND

Customer service can be the difference between success and failure. The innovative Cherishing Customers program encourages participants to internalize three power truths about customers while introducing them to the unique and powerful MEND model for inspiring true customer loyalty.

MEND stands for:
Massage the Relationship with Solid Communication
Empathize with The Customer
Never Attack - Keep Cool / Lose the Battle to Win the War
Deliver HUGs - Heartfelt Unexpected Gestures

Cherishing Customers is designed to motivate participants to:

-Implement new strategies that inspire amazing customer loyalty

-Internalize the three power truths about customers

-Establish a deeper understanding of personal responsibility in responding to customer needs

-View customer feedback (complaints) as the most inexpensive, available and useful forms of customer market data

-Create customer advocates by genuinely relating to concerns and wildly exceeding expectations

"Great Concepts. A Gut level approach to customer satisfaction. Dean Lindsay is smooth, clear, enthusiastic and knowledgeable."
- Tim Avirett, Manager, Raytheon

--- Diving for Referral Pearls - Cultivating Quality Referrals

Quality Referrals are vital for progress in today's business market. Quality referrals can be cultivated and this session shows you how. A Quality Referral is BORROWED Trust and in Diving for Referral Pearls Dean hares proven ways to build that trust.

The Three Keys to Diving for Referral Pearls:

1. Be BUZZWORTHY.
2. Give Quality Referrals (and whatever else you've got).
3. Ask for Referrals (but you have to know how and WHEN).

"Diving for Referral Pearls rejuvenates in your mind the importance of referrals. Dean rivets you to the topic. He is a must see." -- Kelley Akins, Sales Professional, Pacific Life & Annuity

When you book Dean Lindsay you are booking PROGRESS.

 Be Progress.